HN Digital Group LLC is committed to customer satisfaction. This Refund Policy outlines the conditions under which refunds may be requested for our digital products and services.
Eligibility
Refund requests must be submitted within the period specified at the time of purchase for the relevant product or service. To be eligible, the request must include proof of purchase and a clear explanation of the reason for the refund.
How to Request a Refund
Send your refund request to contact@hndigitalgroup.com, including the order reference, date of purchase, and a description of the issue. Our team will review and respond within a reasonable timeframe.
Processing
Approved refunds will be processed using the original method of payment. Depending on your payment provider, the refund may take several business days to be reflected in your account.
Exceptions
- Custom services that have already been delivered or substantially performed.
- Products explicitly marked as non-refundable at the time of purchase.
Contact
For questions about this Refund Policy, contact us at contact@hndigitalgroup.com.